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8 Essential Tips for Stress-Free Airbnb Management

More and more property owners are choosing Airbnb over traditional renting as an investment to earn an additional stream of income. There are many reasons why Airbnb is rising in popularity including the option to have a more diversified tenant portfolio and the chance to earn more compared to a traditional rental property. However, good Airbnb property management is essential if you want to make the most of your venture. You can hire an air b and b management company to do this for you, do your Airbnb management yourself, or a combination of self-management and an Airbnb service.

Managing your Airbnb on your own can get quite stressful at times, but the good news is that there are several things that you can do to ensure successful Airbnb management that is as stress-free as possible.

macbook laptop computer on a white table with the Airbbn homepage
Hosting on Airbnb is no easy task, which is why using an Airbnb Concierge Service like UpperKey is a great solution.

Work With Professionals

Running an Airbnb can easily turn into a full-time job, and if you don’t have the time to dedicate to managing your Airbnb due to work or family commitments, then the best option is to work with a company like the UpperKey, which provides Airbnb management in Washington DC, Airbnb property management in Zurich, and Airbnb long term management in other cities around the world.

There are various Airbnb services offered that you can take advantage of for a reasonable fee to help reduce the stress that can come with renting a property out short-term. For example, you may want to use an Airbnb management service that manages your keys, meeting with your tenants and guests to let them in, welcome them and show them around so that you can get on with anything else you need to do.

Some Airbnb guest management services also offer emergency call-out services, which can give you peace of mind and ensure that you don’t have to cut your working day or activities with friends and family short to deal with issues like leaks or a blocked toilet.

Post Appealing Listings

One key part of managing your Airbnb property is to attract people to come and stay in it. The more bookings you can get, the higher the return on your property investment is going to be. As with anything these days, people like to get a clear idea of what they are getting before they commit to booking a stay in an Airbnb property. Because of this, it’s wise to focus heavily on posting appealing listings that stand out from the crowd. You can do this yourself or hire a professional to manage your Airbnb listings for you.

Ideally, you should have professional photos taken; don’t just focus on the property itself and the rooms but also the nearby area. Tenants will want to see what to expect from your property and the location where it is situated, so include a detailed description and highlight nearby attractions, activities, restaurants, pubs, and more that your guests might be interested in during their stay.

Person wearing purple rubber gloves cleaning a table with a spray detergent and cloth
Cleaning and laundry are essential yet time-consuming tasks for Airbnb hosts. Outsourcing can free up a lot of time.

Outsource Cleaning and Laundry

You can find some companies that offer management of Airbnb properties with cleaning and laundry included, while others do not offer this service. If you’re managing your own Airbnb or working with a company that only covers key management and emergency callouts, then it’s a good idea to look around for a good cleaning company to work with. The cleanliness of your Airbnb is going to make a huge difference to the impression that it will leave on guests and the experience that they have, so this is not an area where you want to cut any corners.

While you can clean after each guest yourself, this can become stressful especially if you have a lot of short bookings in a certain period of time which will mean a lot of cleaning to do. Outsourcing to a professional cleaning company that has experience working with short-term lets or Airbnb properties will give you more peace of mind knowing that your property is in capable hands and will be presented to guests when they arrive as a clean, homely, and hygienic place to stay.

Focus on Offering Great Customer Service

Airbnb properties have started to overtake hotels and other types of short-term accommodation as people tend to prefer them for the convenience, price, and amenities that they tend to offer. Although your property is not a hotel, your guests might be choosing to stay there instead of booking a hotel room and will expect good customer service.

According to the UpperKey, the best way to approach customer service is to find out more about each individual tenant and tailor the service you offer to their requirements or preferences. It is a good idea to make sure that there is an option on the booking form for tenants to write in any special requests that they may have, so you can accommodate them ahead of time. It may also be worth considering working with Airbnb guest management services who can communicate with your tenants from the moment that they make the booking, freeing up your time for other things and offering peace of mind when it comes to ensuring tenant satisfaction.

Ask for Reviews

Like most things, people will often choose to read online reviews before they book an Airbnb to get a better idea of the kind of experience they can expect during their stay. The fact about online reviews is that people are often very vocal when they have a bad experience but might not think about leaving a review if they have a good time and enjoyed their stay.

So, it’s always worth asking your satisfied tenants if they would mind leaving you a review on Airbnb for other potential guests to read before making a booking. You may then also want to showcase customer reviews on sites like TripAdvisor or social media to get it out there and seen by more potential tenants. This will increase the number of bookings that you can get.

image of Airbnb profile reviews - 6 5-star reviews for cleanliness, accuracy, communicaiton, lcoation and check-in
Asking guests for 5-Star reviews will help boost your listing and naturally drive more reservations from quality guests.

Have Solid House Rules in Place

Before you list your property on Airbnb, UpperKey recommends coming up with house rules that you can let guests know about in advance. Once you have a list of things that you request guests should or should not do during their stay in your property, you can then include these rules in your property description so that guests have upfront information on what is and isn’t expected and won’t be disappointed after booking.

Having firm house rules will also ensure that you keep on top of your property management when it comes to minimising damage to the home. For example, you may request that guests do not bring pets while staying, avoid hosting parties in the property, or anything else that you deem important. If you’re renting out a room or rooms in a property rather than the entire home, then make sure that guests are aware of which rooms they can use as part of their stay and which they are not permitted to go into.

Choose Guests Carefully

Bear in mind that as an Airbnb host, you do not have to accept every guest that wants to stay in your property. The UpperKey recommends selecting guests carefully and gathering more information about them wherever you can before you accept a booking. One advantage of Airbnb is that not only can guests write reviews of the places where they have stayed, but there is also the option for hosts to write reviews of guests. This can be useful for weeding out and rejecting guests who are known for not paying, or making a mess.

Invest in Security

Last but not least, investing in good security can make it all that easier and less stressful to manage your Airbnb property. There are various types of security that you can use when renting a property short-term. One of the most common is a lock box for the keys. This is installed on the property to store the keys and can be accessed by tenants when they arrive with the code.

CCTV cameras on the outside of the property and video doorbells are other popular choices that you might consider to improve security, peace of mind for yourself, and the guest experience. Not only does this give you peace of mind that you will have more information if anything happens, but your guests will feel safer during their stay.

Managing an Airbnb property can be a good investment, but it can also get stressful. Keep these tips in mind for a stress-free, profitable, and successful Airbnb hosting experience.