Airbnb Property Management Services: How to Chose the One for You
- UpperKey
- Aug 13, 2024
- 6 min read
Airbnb is a hugely popular short-term property rental website. There are currently around 7.7 million active listings worldwide, with 2.25 million in the US, 1.2 million in France, and around 1.15 million in China.
Because managing an Airbnb property can be time-consuming, working with an Airbnb property management company has become increasingly popular among property owners looking to maximise the rental potential of their properties.

An Airbnb management service takes care of all aspects of listing and managing an Airbnb rental, from creating the listing to managing bookings, cleaning, and maintenance. This frees up the property owner's time and enables them to generate optimal revenue through their short letting Airbnb listing.
With the help of professional property managers, Airbnb owners can expand their rental reach, keep properties looking pristine, and provide exceptional guest experiences.
This article explores the key benefits of an Airbnb management service for a short term rental property management, the main features offered by services, and tips for choosing the right service provider.
Benefits of Working With Airbnb Property Management Services
Using Airbnb management companies like UpperKey for a short term rental offers a number of benefits.
Increased Bookings
A major benefit of using an Airbnb property management service like UpperKey is that they have the expertise to optimise your listing for maximum visibility and bookings. The Airbnb property management service will take professional photos showcasing your short term rental property and write compelling descriptions highlighting the best features.
Optimised listings rank higher in search results, meaning more exposure for your rental. Photos are very important in Airbnb listings, as this is what guests look at first when choosing whether to book a property.
Airbnb management services also have a lot of experience with Airbnb and understand how to strategically title and advertise listings to increase views. With their help, you are likely to see more booking enquiries and confirmed reservations.
Time-Saving
Managing an Airbnb listing can be extremely time-consuming, especially if you have a full-time job as well as a portfolio of Airbnb properties. You have to handle all guest communications, coordinate check-ins/check-outs and key collection, manage cleaning and laundry, and promptly address any issues that arise.
Airbnb management services take over these day-to-day rental operations, saving you significant time and hassle. Instead of fielding booking enquiries or arranging cleaner schedules, you can sit back while your property manager handles everything seamlessly. This frees up your schedule and reduces the stress of self-managing an Airbnb.
For property owners that don’t have time to handle the day-to-day management tasks, but still want a good income, Airbnb management services make perfect sense. UpperKey acts as the primary tenant. It takes care of the daily management while you receive a hassle-free rental income.
Maintenance and Upkeep
Keeping your property in pristine condition is essential for getting great reviews and repeat bookings on Airbnb.
Airbnb management services will arrange for a regular professional cleaning service to visit after each guest stay, ensuring your home always looks photo-ready.
Should any maintenance issues like plumbing leaks or appliance malfunctions arise, they will dispatch experienced and reputable contractors to promptly make repairs and prevent bigger problems down the line. This prevents your property from lying empty while repairs are waiting to be done.
With a property manager overseeing maintenance and upkeep, you can have peace of mind that your biggest asset is being well cared for.

Key Features of Airbnb Property Management Services
Pricing Strategy
Professional Airbnb management companies like UpperKey have smart pricing strategies and tools to maximise your rental revenue. They stay on top of market trends and events to recommend optimal nightly rates.
Many provide dynamic pricing software that automatically adjusts prices based on factors like seasonal demand and upcoming local events. This leverages data insights to price your property competitively and take advantage of peak rental periods. The result is maximised income from every booking.
Guest Screening
Guest screening and verification processes give you security and protection when allowing strangers into your home.
Reputable Airbnb management companies have procedures to vet guests, get documentation, and confirm identities before approving any booking.
By turning down high-risk reservations, property managers minimise the chances of property damage or false claims. Screening guests also deters fraudulent bookings and Airbnb scams, protecting your future payouts.
Customer Service
Around the clock customer service is invaluable for busy property owners operating short-term rentals.
An Airbnb management company has dedicated staff and systems to provide 24/7 guest support. They are ready to promptly resolve any issues to ensure positive guest experiences.
Having an Airbnb concierge always available to handle guest emergencies, noise complaints, lockouts or anything unexpected gives you true peace of mind. High-quality customer service keeps guests satisfied, leading to higher ratings and repeat visits. This is very important on a platform like Airbnb, where guest reviews affect future bookings to a high degree.

Choosing the Right Property Management Service
Research and Reviews
The best indicator of an Airbnb management company’s quality is the reviews from current clients.
Spend time researching online reviews on platforms like Google, Facebook and Airbnb. Look for consistent positive feedback around professionalism, responsiveness and delivering on services promised.
It is wise to shortlist three providers with stellar service ratings. Also, ask acquaintances for referrals of management companies they have used and would recommend.
Fee Structures
When evaluating providers, you need transparency around their pricing models. Fees usually include a recurring management fee (15-25% of monthly rental income) plus per-booking charges for cleaning, laundry and repairs. Some companies charge one flat percentage fee covering everything.
Understand exactly what is included in the fee so there are no hidden costs. Also, look for companies offering customisable fee plans to suit your budget. Aim for fair value fees aligned with the level of service.
Owners of larger Airbnb portfolios should be able to negotiate a discount on management services.
Customization Options
Every rental property has unique requirements, so it is vital to choose a management service that can be customised accordingly.
Clarify if the provider will create a tailored maintenance plan for regular upkeep of your property. See if they offer flexibility in cleaning schedules and which maintenance jobs they will handle vs outsourcing. Make sure the service level aligns with your property specifics.
Also, check if there are options for different management contract lengths to retain control. The most professional property managers will work with you to deliver a truly customised service.
Conclusion
Airbnb management companies empower property owners to maximise income from their assets while freeing up valuable time. Professional managers optimise listings for visibility, field guest enquiries, oversee cleaning and maintenance, provide 24/7 customer service, and implement smart pricing strategies. Thorough research and understanding providers' fee structures will help identify the most suitable service for your rental property needs.
With responsibilities handled by a property management firm, you can relax knowing your listing and guests are in good hands.
If you own a rental property and don’t have time to manage it, but would like a regular income from a short-term lettings site like Airbnb, it makes sense to work with a property management company like UpperKey.
We can take care of all the every day management tasks, like handling guest communications, key management, and cleaning. All you have to do is sit back and look forward to the income your property will generate.
If you would like to learn more about UpperKey’s Airbnb management solutions, get in touch today and speak to one of our team.
FAQs
How to list a property on Airbnb
Create an Airbnb account and provide identity verification.
Click "List Your Space" and choose the room or property type. Add details like amenities, photos, availability calendar, and pricing.
Set house rules, cancellation policies, and listing requirements.
Submit your listing for Airbnb review and approval.
Once approved, the listing will go live for booking requests.
Are Airbnb property management companies value for money?
What is the Airbnb 90 Day rule?
Will I make money from letting a property on Airbnb?
How important is customer service on Airbnb?
What is an Airbnb Superhost?