There are many factors that you might consider when it comes to looking for a property to invest in as an Airbnb in Rome. Rome is a hugely popular city to visit for both business and leisure. Those who visit this city are often looking for somewhere to stay that will provide them with the best possible experience. While location is one of the crucial factors to keep in mind when searching for the perfect property for your Airbnb in Rome, it’s also important to think about the features and services on offer. A concierge might not be at the top of your list, but it’s definitely worth considering. Keep reading to find out more about concierge services in Rome from UpperKey.
What is a Concierge?
A concierge can be described as somebody who works as a caretaker for a building. The role can be quite varied, and no two days are the same for the people who work in it. A concierge may act as a receptionist, information point, team leader, or greeter, and assist with looking after the security of the building, says Upper Key. For a building to be able to operate at the top level, a concierge is often a necessary member of staff as they have the skills required to cover a range of different essential roles and make sure that guests are having the best possible experience.
What Does a Concierge Do?
The role of a concierge may vary depending on the type of building that they are situated in for work. In a traditional hotel, for example, the concierge may be mainly responsible for helping guests with heavy luggage and opening doors. On the other hand, in a building with Airbnb apartments available for rent, the concierge may have a greater range of roles, including ensuring that all the guests’ needs are attended to and that the building is operating as efficiently as possible. They may work as a porter to help new guests find their way around the building, prevent any unauthorised entry into the building, arrange transport for guests and residents, oversee maintenance, and help with organising community events.
What are the Benefits of a Concierge Service in Your Rome Airbnb?
If you are looking for a suitable building to invest in as an Airbnb in Rome, then selecting a building with a concierge service can benefit you in many ways. Some of the main reasons to consider a building with a concierge for your Airbnb investment include:
A concierge will uphold the proper maintenance of the building, which can ultimately make your Airbnb a more attractive option to guests. It’s important for them to know the status of the different areas of the building at all times, to maintain its ideal condition, and ensure that the security of the apartments is tight. A professional concierge maintains good control over each area of the building while ensuring that all the facilities the building offers are well-maintained, clean, and tidy.
Another excellent reason to consider investing in an apartment where there’s a concierge in the building is that somebody will be on hand twenty-four hours a day, seven days a week for your guests. This can be an ideal situation for you as an Airbnb owner as any questions that your guests have about the local area, booking tickets and taxis, or finding the nearest restaurants and supermarkets are more likely to be directed to the concierge on-site rather than to yourself, which will ultimately free up your time while you have peace of mind that your guests are getting only the best levels of customer service during their stay. And since the concierge works for the building rather than directly for you, it’s a cheaper option compared to hiring somebody to look after customer service and customer care on your behalf.
Improve the Guest Experience
Overall, a concierge in the building where your Airbnb apartment is located can help your guests enjoy a better and more satisfying experience. The main role of the concierge is to have an excellent knowledge of the surrounding area, the local community, and the residents. The concierge is well-trained in the local amenities and will be able to easily connect your guests with entertainment, shopping, dining, transport, and other services that they might be looking for to meet their needs during their stay. Having somebody in the building who is there for the sole purpose of helping them, knows the area well, and can help them plan their trip can be a huge positive for guests and a significant boost to the overall experience.
Investing in a Rome apartment with a concierge service for your Airbnb venture can be a great way for both you and your guests to save time, says UpperKey. An apartment concierge can be very useful for your guests when it comes to saving time on the things that they need to do, which, as mentioned, can significantly improve the guest experience and help you stand out from the crowd as an Airbnb host. The concierge can help ensure that your guests have a smooth, hassle-free experience by doing tasks for them such as booking taxis or making restaurant reservations in advance. Along with this, they can also help you save time as a host as, ultimately, you will also be able to ask the concierge for advice when you need to answer questions from guests.
As an Airbnb host in Rome, you want to know that your guests are going to be safe and secure during their stay in your apartment. A concierge can help with improving the overall security of the building. Since there is often a concierge there around the clock to keep an eye on the building and ensure that there is somebody there to help guests at any time of the day or night, this gives all parties further peace of mind. Even in a building where there is good security staff on-site, a concierge can provide that extra level of security by ensuring that there is always somebody there to man the doors, vet anybody entering the building, and alert the security staff to any concerns that have been brought to them by the guests.
A concierge can add a touch of luxury to an apartment building and can be an attractive feature to offer if you are renting out a Rome apartment as an Airbnb. If you want to invest in an apartment in Rome to become an Airbnb host, then look out for a building with a concierge service.