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Landlord Rights and Responsibilities: Property Management in Dubai

Updated: Aug 29, 2023

In recent years, Dubai has been at the forefront of innovative property management solutions, driven by technological advancements and a growing emphasis on sustainability. PropTech (Property Technology) has become increasingly prominent, offering landlords smarter solutions for energy management, tenant communication, and security. Additionally, with Dubai's ambitious sustainability goals, there's a growing expectation for landlords to incorporate green practices in their buildings, from waste management to energy-efficient installations.

These trends not only highlight the city's progressive approach to property management but also underscore the need for landlords to stay updated, ensuring their properties remain attractive in an ever-competitive market. As the landscape of Dubai's real estate sector shifts, landlords who adapt and prioritize these modern practices will undoubtedly reap the benefits, both in terms of returns and tenant satisfaction.


Landlord Rights

Rent Collection

Setting Rent: Landlords have the right to set the initial rent based on current market rates.

Rent Increase: While the rent can be reviewed annually, any potential increase must follow guidelines set by the Real Estate Regulatory Agency (RERA) rent calculator.

Property Inspection and Maintenance

Entry: Landlords can enter the property for maintenance, inspections, and showings, provided they give sufficient notice and it's at a reasonable time.

Maintenance: Landlords must ensure that the property remains in good condition. This often means they're responsible for major repairs unless otherwise agreed upon.

Termination of Tenancy

Landlords can terminate a tenancy contract if they wish to sell the property or use it for personal or family reasons. However, they must give a 12-month notarized notice.

As Dubai's real estate evolves, landlords embracing modern practices will see greater returns and increased tenant satisfaction.

Landlord Responsibilities

Tenancy Contract

Landlords are responsible for drafting a clear and fair tenancy contract. The contract should be registered with Ejari, a system initiated by RERA to regulate Dubai's rental market.

Maintenance and Repairs

It's the landlord's duty to keep the property habitable. This includes making necessary repairs and addressing any health or safety hazards.

Utilities and Service Charges

Generally, landlords are accountable for service charges linked to the property's common areas, while tenants are responsible for utility bills. However, the specific agreement may vary and should be clearly mentioned in the tenancy contract.

Providing Security

Landlords should ensure that their property is safe and secure for tenants. This includes providing secure locks, maintaining common areas, and ensuring all safety equipment is functional.

Adherence to Safety and Building Regulations

Landlords must ensure their properties adhere to Dubai's stringent safety and building codes. This encompasses everything from ensuring the structural integrity of the building to the installation of fire safety equipment, like sprinklers and alarms. Regular checks and timely upgrades, as per the latest safety guidelines, are crucial. Any negligence or failure to comply with these standards can not only result in hefty fines but also endanger the lives of tenants, emphasizing the significance of this responsibility.

Viewing a home
In Dubai, landlords are required to create Ejari-registered contracts, upkeep properties, handle common charges, and meet safety standards.

Protecting Tenant Rights

While landlords have certain rights, they also have the responsibility to respect the rights of their tenants.

Eviction Rules

Evicting a tenant without a valid reason or without following the legal process is illegal. As mentioned, a 12-month notarized notice is required for personal use or sale of the property.

If the tenant breaches the contract, landlords must provide a 30-day notice to rectify the breach. Failure by the tenant to comply can then lead to eviction.


Landlords must respect the tenant's privacy. They cannot enter the property without giving reasonable notice unless in case of emergencies.

Rent and Payment Structure

Landlords must ensure clarity and transparency regarding rent and associated payment structures. Any changes to the rent, as per the guidelines of RERA, should be communicated clearly and in advance. It is also the landlord's responsibility to provide proper receipts for all payments received and to refrain from imposing sudden, unjustified additional charges on the tenant. Ensuring a transparent financial relationship is essential for maintaining trust and a harmonious relationship between both parties.

Dispute Resolution

In cases of disputes between landlords and tenants, the parties can approach:

Dubai Rental Dispute Settlement Centre (RDSC): Established to streamline rental dispute proceedings and offer efficient solutions.

To ensure unbiased dispute resolution, landlords and tenants should keep all contracts, receipts, and correspondence as evidence.

Steps to Resolve Disputes

Mediation: Before going to court, both parties can opt for mediation. A mediator helps parties reach an agreement amicably.

Formal Case: If mediation fails, the dispute can be escalated. A judge will review the evidence and provide a judgment.

Documentation and Evidence

To ensure a fair and unbiased resolution, it is imperative for both landlords and tenants to maintain proper documentation throughout the duration of the tenancy. This includes the original tenancy contract, any subsequent amendments, receipts of payments, maintenance requests, and any other correspondence. In the event of a dispute, these documents serve as evidence, providing a clear chronology of events and interactions. Proper documentation can expedite the resolution process and helps in establishing the credibility of the aggrieved party's claims.

Final Thoughts

Dubai's real estate market is dynamic and offers vast opportunities for landlords. However, being a landlord in Dubai comes with its set of rights and responsibilities. Adhering to the guidelines set by local authorities, understanding the tenancy law, and maintaining open communication with tenants can lead to a harmonious landlord-tenant relationship. With Dubai's vision of ensuring a regulated and transparent rental market, it's crucial for landlords to stay informed and act responsibly.

UpperKey, with its comprehensive suite of property management services, emerges as a valuable ally for landlords in Dubai's bustling real estate market. The holistic approach takes the stress out of property management by offering solutions that span from tenant acquisition and vetting to routine maintenance and rent collection. Utilizing cutting-edge technology and data-driven strategies, UpperKey ensures that properties achieve optimal occupancy rates and yield maximum returns.



Determine your property's rental value with UpperKey as your tenant

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