Dubai is one of the most popular travel destinations in the world, with millions of tourists flocking to the city every year. It boasts world-class attractions, luxurious shopping destinations, and amazing experiences. With the rise of the sharing economy, Airbnb has become an increasingly popular option for travellers looking for a more personalised, affordable accommodation experience in Dubai. As a Dubai property owner, hosting on Airbnb can be an excellent way to earn some extra income and showcase your property to travellers from all over the world. In this post, the UpperKey team share some tips on how you can be the best possible Airbnb Dubai host.
Understanding the Airbnb Platform
Before starting out with a Dubai Air BnB, it’s firstly important to understand the Airbnb platform and how it works. Airbnb is an online marketplace that connects travellers with hosts who are willing to rent their properties out. As a host, you will need to create an Airbnb account and then create a listing for your property, before setting your availability and pricing. You will also need to be willing to communicate with guests before and during their stay – or UpperKey can handle all that for you if you are pressed for time. Being responsive and accommodating to your Airbnb guests is crucial to ensure a positive experience for all involved.
Preparing Your Property
Once you have created your listing and set your availability, it’s essential to make your property as welcoming as possible for guests. This begins with providing clear and accurate information about your property in your listing. Be sure to include high-quality property photos and highlight any unique features that make it stand out from the crowd.
Plus, provide detailed information about the neighbourhood and nearby attractions, so your guests have a good understanding of what they can expect during their stay.
Along with providing accurate and engaging information in your listing, it’s also crucial to ensure that the property itself is well-maintained, clean, and safe before guests arrive. Clean the entire properly thoroughly or hire a professional cleaning service to ensure that all surfaces, linens, and towels are fresh. Go through the property to ensure that everything is working properly, including appliances, and supply plenty of basic amenities that your guests might need, such as soap, shampoo, toilet paper, and cleaning supplies.
Being Responsive to Guests
During your guests’ stay, one of the most essential aspects of being a great host is to be available and responsive to any questions or concerns that they might have. One of the best ways to do this is to provide clear instructions for check-in and check-out, allowing guests to choose the best times for them if possible. And make sure that you are easily reachable on the end of a phone or text message if guests have any questions that they need answering regarding their stay.
Issues might arise when guests are staying at your property – and the best way to prevent negative reviews is to ensure that they are dealt with promptly, whether it’s a leaky tap or a broken appliance. By being responsive and helpful, you’ll ensure that your guests still have a positive experience, even if things don’t go completely to plan. Once again, if you’ll struggle to make yourself this available to your guests, UpperKey’s property management service can help. With access to trusted contractors and tradespeople, you’ll know that your property and guests are in safe hands.
Go the Extra Mile
Going the extra mile for guests might not be an Airbnb host requirement, but it’s essential if you want to stand out, get excellent reviews and ratings, and work your way up to Superhost status. While providing a clean, safe, and well-maintained property is essential, there are plenty of small gestures you can make to ensure your guests feel at-home welcomed and have a memorable experience in Dubai.
One of the best ways to go the extra mile is to provide your guests with a welcome basket on their arrival, filled with refreshments such as bottles of water, fruit, or local snacks that will help them settle in and feel at home. Another nice touch is to leave a note welcoming them to your property with some tips and recommendations for their stay that they might find useful.
Make your guests feel valued by making sure that they have some basic amenities that they might have forgotten to bring with them. Toothbrushes and toothpaste, smartphone chargers, or extra towels, for example, are easily forgotten and finding them in the property will make your guests’ day if they’ve left theirs behind. You can also provide some basic kitchen supplies like tea, coffee, and sugar for a more comfortable stay.
Find out about your guests to go the extra mile in a personal way, too. For example, if you know that your guests are celebrating a special occasion like an anniversary or birthday, consider leaving a small gift or cake for them, or putting some balloons or flowers in the property. This is an excellent way to show your guests that you are paying attention to them and want to make their stay as memorable as possible.
Airbnb Listing Management
Managing your Airbnb listing is another essential part of being a good host and attracting more potential guests. Regularly review and update your listing to ensure that it remains competitive and draws guests in. This means going over and reviewing your pricing and availability to ensure that you are offering a competitive rate and guests aren’t overlooking you for other properties in the area that are available for less. Plus, monitor reviews and feedback from guests regularly. Guest feedback can be extremely valuable when it comes to helping you improve your Air BnB Dubai, as it provides you with specific areas to focus on.
Do you want to become the best possible Dubai Airbnb host? Let UpperKey help! With years of experience working with property owners like you, we can help you make sure your guests have a memorable, enjoyable experience they’ll never forget.