7 Common Complaints from Airbnb Users and How to Address Them


Airbnb has grown to become one of the biggest names in the iRenting industry, now giving millions of hosts and guests around the world the chance to connect. Overtaking huge hotel names like Hilton, Airbnb’s popularity is mainly down to the fact that guests often get more for their money and can stay in properties owned by locals, offering a more authentic experience compared to staying in a hotel room.

Whether you’re considering starting a new hospitality company with a room or property with an Airbnb licence number or are considering paying the Airbnb management cost to offer various short term rental properties to guests on the site, it’s important to understand some of the most common complaints that Airbnb guests make, and what you can do to avoid this. With Airbnb now home to hundreds of thousands of hosts and used by millions of guests around the world, competition is high and the rating that you are left by guests can make or break your success.

UpperKey explores some common complaints left by Airbnb guests, and how you can handle them.

Medium read the full article here